Overview
Take the pain out of providing customer support via email by automatically converting
emails into Tickets or Task with Gemini. The MailboxPro add-on empowers you to move
emails into Gemini, notify the customer, and even attach any subsequent emails
as comments to your ticket.
- Track all customer email contact
- Automatically acknowledge customer emails
- Strip unwanted text from emails and concentrate on the actual customer problem
- Slick, seamless and baked into Gemini alongside all your other projects
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Configuration Highlights
- Select the reporter automatically
- Select Project & Components based on email content, or fixed per email accountM
- Control who receives notifications and updates - internal, external, or both!
For a complete overview, see this page in the documenation
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The Mailbox Screen
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